Setu Queue — In development
The operating system for modern QSRs
Run your counter, kitchen, recipes, inventory and customer pickup from one platform. Know your food cost in real time. Still in development — here is what we are building.
Counter POS
Kitchen Display
Veg Burger ×2 · Fries
Paneer Wrap · Cold Coffee
Ready Screen
Preparing
Ready
Order billed → kitchen notified → inventory deducted → customer picks up. All live.
Built for
How it flows
Counter POS
Kitchen Display
Ready Screen
Customer Pickup
Reports + Inventory
Every order updates inventory automatically. Every sale feeds into food cost and profit.
Most POS systems know what you sold. Setu Queue knows what it cost.
Other systems track products and prices. Setu Queue tracks ingredients, recipes and the actual cost of every item you sell — automatically, on every order.
No other QSR POS in India does this properly.
Inside Setu Queue
What's inside Setu Queue
Recipe builder
Know exactly how much every item costs to make — including combos and customisations.
Counter POS
Fast billing with instant token generation — built for rush-hour speed at the counter.
Kitchen display
Orders appear at the kitchen screen the moment billing confirms — with preparation timers and ready status.
Customer tracking
Customers scan a QR code to track their order live. Ready screen updates automatically — no app needed.
Smart inventory
Ingredients deduct from stock automatically on every order. Low stock alerts and auto purchase orders included.
AI menu creation
Create a new menu item — with recipe, ingredients and pricing — in under a minute.
Multi outlet
One dashboard, every location. Sales, kitchen performance and food cost visible across all outlets in real time.
Profit reports
See profit per menu item, food cost percentage, hourly sales and kitchen performance — not just total revenue.
Printer & cash drawer
Works with any ESC/POS thermal printer and cash drawer — receipts, kitchen tickets and drawer kick, out of the box.
Offline mode
Take orders and print receipts with zero internet. Everything syncs back automatically the moment you're online.
Multi currency
Bill in the currency you operate in — pricing, taxes and reports follow automatically.
Multi lingual
Run the counter in the language your staff is comfortable with — switch anytime, per device.
How it works
Customer orders
Staff takes the order at the counter and confirms billing. Token number generated instantly.
Kitchen notified + inventory updated
Order routes digitally to the kitchen the moment billing confirms. Ingredients are automatically deducted from inventory based on the recipe.
Pickup display updates
When the kitchen marks the order ready, the customer's token number moves to the "Ready" column on the display screen.
Not sure which Setu product is right for you?
| Setu Dine | Setu Queue | |
|---|---|---|
| Service style | Table service | Counter service |
| Customer experience | Seated, waiter-served | Order at counter, wait for pickup |
| Best for | Restaurants, cafes, dhabas | QSRs, food courts, canteens |
| Key feature | Table & multi-outlet management | Token system & pickup display |
If your customers sit down and a staff member serves them — Setu Dine is built for you. If your customers order at the counter and collect their food — Setu Queue is built for you. Both are still in development.
Frequently asked questions
Setu Queue is a QSR operating system — not just a billing app. It connects your counter, kitchen, recipes, inventory and customer pickup in one platform. The biggest difference from other POS systems is that every order automatically updates inventory and calculates your food cost in real time.
When you build a product in Setu Queue, you define its recipe — which ingredients go into it and in what quantities. Every time that product is sold, those ingredients are automatically deducted from your inventory. You always know your stock levels and the actual cost of every item you've sold.
The kitchen display shows every order in real time the moment billing is confirmed — with preparation timers, order sequence and ready status. When kitchen staff mark an order complete, the customer's token number moves to the Ready Screen automatically.
Every order generates a token number. Customers can scan a QR code to track their order status live on their phone, or watch the Ready Screen display. No app download or login required.
Yes. Counter billing and receipt printing work without internet. Orders created offline sync automatically when connectivity is restored. Kitchen display status requires a live connection to stay accurate — this is by design.
Yes. Setu Queue has a built-in tax engine that applies GST automatically on every order based on order type — no manual rate selection required at the counter.
They are separate products for different restaurant models. Setu Queue is for counter-service restaurants (QSRs, cafés, food courts, cloud kitchens) where customers order at the counter and wait for pickup. Setu Dine is for table-service restaurants where customers are seated and served by staff. You choose the one that matches your service model.
Setu Queue is still in development, so it is not on sale and there is no pricing to quote yet. Tell us about your counter and we will get in touch as soon as it launches.
Want early access to Setu Queue?
Tell us about your QSR, café or food court and we'll notify you as soon as Setu Queue launches.
Get notified →