Setu.Technology
GlossaryRestaurant Operations

Aggregator Commission

Also called: delivery commission, platform commission

What is Aggregator Commission?

Aggregator commission is the percentage a delivery platform deducts from each order before settling the rest to the restaurant. Payment charges, promotional funding and taxes usually come out alongside it.

Why Aggregator Commission matters

Commission is the largest single deduction in online food delivery and the reason menu prices online are usually higher than in the restaurant. Ignoring it makes delivery look profitable when it is not.

Aggregator Commission formula

Net payout = Order value − Commission − Payment charges − Promotion share − Taxes

Divide net payout by order value to get your true realisation rate.

How Aggregator Commission works in practice

Reconcile every payout statement against your own order records. Between commission, discount share, packaging and payment charges, the effective deduction is commonly far higher than the headline rate.

Worked example

A ₹500 order with 22% commission, ₹15 payment charges and a ₹50 funded discount nets roughly ₹325 before food cost.

Frequently asked questions

Rates vary by city, category and negotiated terms, and the effective deduction is always higher than the headline commission.

Related terms