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What to Send Your Bookkeeper Every Month, and Who Owns What

What to Send Your Bookkeeper Every Month, and Who Owns What

Most bookkeeping relationships that go wrong do not go wrong over skill. They go wrong over supply. The books are three weeks late because a bank statement never arrived, half the expenses are sitting in a category called Suspense because nobody could say what a ₹14,000 transfer was for, and the owner has concluded the bookkeeper is slow while the bookkeeper has concluded the owner is unreachable. Both are describing the same missing handover.

The fix is unglamorous and it works: decide once what gets sent, in what form, by what date, and who answers questions about it. This is that list. It is written for a business whose books are kept by an outside team, but it works just as well if the person doing the books sits in your office.

The split that prevents most arguments

Before the list of documents, the division of labour, because almost every delay traces back to an unclaimed task rather than a missing file.

TaskOwnerWhy it sits there
Collecting bank, card and wallet statementsYouOnly you hold the login
Collecting purchase bills from suppliersYouOnly you know who supplied what
Explaining unusual transactionsYouNobody outside the business can know
Categorising income and expensesBookkeeperConsistency month to month is the whole point
Bank and card reconciliationBookkeeperIt is the control, not a chore
Journal entries and adjustmentsBookkeeperNeeds the accounting judgement
Chasing customers who have not paidYouIt is a relationship, not a ledger entry
Flagging what looks wrongBookkeeperThey see the pattern across months
Deciding what a grey transaction isYou, on the bookkeeper's questionGuessing is how Suspense grows
Signing off the monthYouThey are your books

Two rows in that table do most of the work. Explaining unusual transactions is yours, always, because a bookkeeper who guesses is a bookkeeper producing confident nonsense. And signing off is yours, because a set of accounts nobody has looked at is a set of accounts nobody will trust the first time it matters.

The monthly pack, in the order it gets used

1. Bank, card and payment statements, for the full month

Every account the business touched, including the one you only use twice a year, the credit card, the UPI-linked current account and any payment gateway or aggregator settlement statement. Full month, not a screenshot of the interesting part. Send them in whatever machine-readable format your bank offers rather than a scan, because a PDF of a table has to be retyped and retyping is where errors enter.

The single most common cause of a stalled close is one missing statement, usually from the account nobody thinks of as a business account. Make the list of accounts once and send the same list every month, even when an account had no movement — a nil statement is information too.

2. Sales for the month

Whatever your system produces: an invoice list, a POS day-wise summary, an aggregator payout report. What matters is that the total is complete and the format does not change month to month. A bookkeeper who gets the same report in the same shape every month gets faster; one who gets a different export each time is re-learning your business monthly and billing you for it.

3. Purchase bills and expense receipts

This is the part that leaks. The supplier invoice that arrived on WhatsApp, the courier receipt in a jacket pocket, the subscription charged to a personal card. The remedy is not discipline, it is a single destination: one folder, one email address, one app — and everything goes there the day it happens. The Expense Tracker works for this if you do not already have a habit, and so does a shared folder named by month. The method matters far less than there being exactly one of it.

4. Cash movements

Cash is where small businesses lose the thread, because it leaves no automatic trail. Petty cash spending, cash sales, cash paid to a supplier, the owner taking money out. If it is not written down the day it moves, it is gone. A running Cash Book with the closing balance noted at month end lets your bookkeeper reconcile cash the way they reconcile a bank account, which is the only way the number means anything.

5. Who owes you, and who you owe

A list of unpaid customer invoices and unpaid supplier bills as at month end. Your bookkeeper can rebuild this from the documents, but your version is the one that carries knowledge they do not have: that one customer disputes a line, that a supplier agreed to extend terms, that an invoice was cancelled and never replaced. The Purchase Register keeps the payables side honest if you do not have a system producing it.

6. Payroll, if you run it

The month's salary register, any statutory payments made, and — the part most often forgotten — any joiners, leavers or salary changes. A headcount change that nobody mentions shows up as an unexplained variance a month later, and unpicking it costs more than the one-line note would have.

7. Anything unusual, in a sentence

A new loan, an asset bought, a deposit paid, a partner's capital introduced, a one-off refund, an insurance claim. Each of these is posted entirely differently depending on what it actually was, and none of them can be identified from a bank line alone. One sentence per item in the covering note saves a round of questions.

Dates, not intentions

A monthly rhythm with real dates beats a vague agreement to send things promptly. A workable default looks like this: the pack goes over in the first five working days of the following month; your bookkeeper comes back with queries by around day ten; you answer those queries within three working days; the month closes and the statements reach you in the middle of the month. Adjust the numbers to your business, but write them into the engagement letter rather than leaving them to goodwill.

The query turnaround is the one people underestimate. A bookkeeper who is waiting on you cannot work, and the work does not get smaller while they wait — it collides with next month's pack. Two late answering cycles is usually all it takes to be permanently a month behind.

What good looks like coming back

A handover is a two-way arrangement. What you should expect to receive each month is a reconciled set of books, a profit and loss statement and balance sheet, a list of anything parked because you did not answer, and a short note on what changed. If what comes back is only a set of statements with no questions attached, that is worth probing: a month with no queries usually means assumptions were made rather than that everything was obvious.

It is also reasonable to expect the same chart of accounts to be used month after month. Categories that drift make the comparison between March and September meaningless, and that comparison is most of what management reporting is for. If you want to go deeper on reading what comes back, the month-end close checklist covers the closing side of the same cycle.

Keep the originals

Sending a document to your bookkeeper is not the same as filing it. Indian record-keeping obligations run for years, and the periods differ by statute — GST and income tax do not use the same clock. Keep your own copies in your own storage, organised by financial year, regardless of what your bookkeeper holds. If the relationship ends, their copies leave with them. This is general information and not tax advice; confirm the retention periods that apply to you with your CA.

If the pack never gets sent

Some businesses try this and find the pack simply does not get assembled, month after month. That is worth reading as a signal rather than a failure of willpower. It usually means the collecting is nobody's actual job, and the answer is either to make it somebody's — a named person, a recurring calendar entry, a fixed day — or to hand more of the collecting over.

That second option is a real one. Setu's bookkeeping service works inside the software you already use, on a weekly, fortnightly, monthly or quarterly cycle, and the cycle you pick changes how much assembling you do. A weekly rhythm is harder to fall behind on than a monthly one, because a week of documents is a pile you can still remember.

Frequently asked questions

The first five working days of the following month is a workable default for a monthly cycle. The precise date matters less than it being fixed and the same every month, because a fixed date is something a person or a calendar can own. What genuinely cannot slip is your answers to the queries that come back — a bookkeeper waiting on you cannot work, and the backlog collides with next month.

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